Clients

"I have known Nick for over six years and more recently his colleague Paul at Pulsar.  I am always impressed with their desire to complete an instruction to a high level of quality. My belief in their team was cemented when they secured a multi-million-pound dilapidations settlement from the tenant allowing the Fund to re-invest in the building and secure a new tenant.  Although the tenant’s lease had a schedule of condition, the settlement agreed met the full cost of the project.  My colleagues at Aberdeen Standard were so impressed, they invited the Pulsar team to undertake other large complicated dilapidations and project management instructions. What I believe you get from Pulsar is dedicated attention to detail and an expert level of customer service and advice which helps manage the risks inherent in complex dilapidations and project instructions."

"I have worked with you over the last six years and have always had confidence that you would be able to undertake a building survey in a prompt and professional manner, no matter where in the country the site is located.  Often the properties that BT Property team instruct you on had the potential for structural and fabric condition risks and your considered and valued advice has helped us navigate through these challenges. I would not hesitate to recommend you to provide technical due diligence advice in the future."

"I confirm that Bruce Shaw were very happy with the advice and support we received from Pulsar regarding the settlement of dilapidations matters as part of our lease.

Pulsar were the organisation that thoroughly reviewed our legal documentation and advised on a range of options that went on to optimise our settlement position. I would recommend Pulsar to other organisations and would definitely utilise their experience in the future."

"Pulsar Building Consultancy were appointed to undertake a review of our dilapidations liability and make recommendations to minimise the eventual financial settlement with the Landlord. They reviewed the necessary documents, attend site, and then prepared a calculation of our dilapidation’s liability, along with high, medium, and low risk strategies achieve a financial settlement. Given that they recommended the higher risk option, we were impressed that the final settlement was agreed at exactly the level they calculated six months previously. Pulsar managed to reduce the Landlord’s claim by 60%. We would recommend Pulsar Building Consultancy."

"We engaged Pulsar with respect to challenging our landlord when we wanted to exit from our lease. The landlord was being particularly difficult and having never dealt with a commercial lease before, we needed assistance. Pulsar advised us throughout our lease exit, from calculating an assessment of our dilapidations liability, responding to the landlord claim and agreeing a financial settlement at a level within our budget expectations. All of the work was done in a very tight timeframe, Pulsar were a pleasure to deal with, answered all of our many queries, agreed a very competitive budget for the work and I would highly recommend their professional services.
 
Thanks for all your help and we look forward to working with you again in the future".

"Pulsar were appointed on our behalf to tackle our lease end dilapidations liabilities. In their initial response they identified key issues and the risks associated and recommended a figure that we should budget for. After a period of negotiation, Pulsar reached a settlement with the Landlord at the figure that Pulsar initially estimated. We were happy with how Pulsar assisted us throughout the entire process and would have no problem using them again."

"Thanks for everything we will certainly use your services again if ever we need to."

"Pulsar’s approach was clear and concise and they achieved a settlement below our original budget expectations."

"I have been working with and recommending my clients to use Nicholas Jones for several years, at his former employment and now with his colleagues at Pulsar. I have worked also with his partner Paul England at Pulsar. I am always impressed with his and now their knowledge and experience in the field of dilapidations, lease advisory and project services. I find Pulsar commercially astute and their advice provides myself and our clients with the comfort they need. I always get a prompt and thorough service often within challenging timescales. I have no hesitation in recommending Pulsar for building surveying advice."

"Pulsar is my first port of call when I need assistance with building projects and dilapidations. Nick and Paul are very professional and they always provide an efficient and timely service. Highly recommended."

"Pulsar conducted a timely and efficient dilapidations claim on our company’s behalf. Pulsar stuck closely to the brief, resulting in a good solution whilst maintaining best relations with all parties. Service was timely and efficient. On the basis of my experience, I am happy to recommend Pulsar."

"Having been recommended to us we instructed Pulsar Building Consultancy to attended site to assess the strength of the Landlord’s dilapidations claim. Their dilapidations specialists identified a number of key risk items for both the Landlord and us, as Tenants. They then recommended and implemented a course of action which involved making an offer to the Landlord for early surrender. This strategy proved successful and resulted in a 64% reduction in the Landlord’s initial claim. We would recommend Pulsar Building Consultancy to advise on lease exit strategy and would certainly use them again in the future."

"Pulsar’s personal approach and professional acumen resulted in a significantly reduced settlement far beyond our expectations and the service we received was exemplary from start to finish. Great work guys!" 

"I have worked with Nicholas Jones and Paul England of Pulsar Building Consultancy on various jobs covering dilapidations, project work and neighbourly matters. I have found them to be helpful, professional, knowledgeable, prompt, and effective in all our dealings and would not hesitate to recommend them to anybody seeking the services of competent building surveyors."

"Between 2012-2017 Nick managed the Telereal Trillium UK Framework Agreement for Landlord and Tenant matters.  Nick was personally involved in over 260 dilapidations instructions during that time.  We always felt confident that the instructions were well managed, and we were regularly kept up to date with progress, changes, and recommendations throughout this time.  Nick dealt with the vast majority of the instructions personally while carefully managing the output of his team on the remaining instructions.  This detailed input by Nick gave us the confidence that the advice given had a level of continuity which we would not have received from a larger team."

"We have been working with the Pulsar team for at least 6 years. Nick and Paul offer our clients an exceptional level of service, and their attention to detail is what sets them apart from the opposition."

"Pulsar are a great team to introduce to clients and have assisted us since the commencement of Union Street Partners. Their expert knowledge gives us the confidence that our clients will be given the commercial strategic advice they need to make the best decision for their company."

"We were extremely impressed with Pulsar and, in particular, their attention to detail.  This was evident not only in relation to the options and risks associated with our own dilapidations’ liability, but also in relation to an onward claim against our sub-tenant.

Their advice clearly set out the key principal issues regarding the claim. They provided us with a clear and realistic estimate of our liabilities and rights based on undertaking the dilapidations works – which they managed for us.   Eight months later, we were pleased to have completed the works and the dilapidations process at exactly the figure Pulsar had initially estimated.  This represented a saving of 75% against the Landlord’s initial claim. They also successfully managed the recover a very significant proportion of this from our sub-tenant. We are happy to actively recommend Pulsar as we feel they have the acumen to manage every aspect of the dilapidations process."

"We have been working with Pulsar Building Consultancy for a number of years on various projects across our estate. We like working with the team as we know they have a hands-on approach while providing helpful commercial advice on our sensitive real estate assets. We are happy with our continued relationship."

We appointed Pulsar, in particle Nick Jones, on recommendation from Farebrother to tackle our end of lease dilapidations liabilities.

They identified key issues and the risks associated and gave us a course of action which fitted our budget and strategy, which has resulted in a positive outcome within the initially estimate.

We were happy with how Nick assisted us throughout the entire process and would highly recommend Pulsar to others.

Pulsar assisted QIP with the acquisition of our portfolio of six student accommodation blocks throughout the UK by providing expert Technical Due Diligence, advice and guidance. On the back of the high standard and personable service received, Pulsar are now retained to assist us “on the ground” with the ongoing management of technical issues and to oversee the portfolio, ensuring compliance and maintaining the high standard of our assets that our occupants expect.

Pulsar were appointed to assess our options to negotiate the best possible outcome with regard to resolving our dilapidations liability before the lease expired. They laid out our options and presented their ‘best case scenario’ which was implemented resulting in a settlement at exactly the level which we were comfortable with. The negotiations were carried out in a responsive and effective manner. We would have no issues recommending or using Pulsar Building Consultancy in the future